| 3. Order Processing/Management |
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(a) Order processing:
(1) Customer selects items and places them in shopping cart.
(2) Upon checkout, customer inputs payment and delivery information.
(3) Customer then selects preferred delivery method and preferred payment
method.
(4) Upon completion of order, an email containing the customers invoice
is automatically sent to the customers email address. Click
here to see sample email invoice.
(b) Order management:
(1) All orders are stored in database and can be viewed and managed
in the store administration panel.
(2) All orders are captured with a status of "pending".
(3) Once payment is received and verified, the status of the order is
then updated to a status of "paid".
(4) Once goods are ready to ship, input the tracking number and update
the order status to "shipped". The system will now automatically
send a shipped status notice to the clients email adress containing the
shipping advise information.
(5) At anytime you can resend the customers invoice to their email address
with a single click of a button.
(6) When goods are ready for shipping, you can generate a packing slip
with the click of a button.
